“What’s this charge for?”
One line nobody can explain.
For owners whose IT bills have piled up
Three IT bills that might overlap? Pay monthly only for what matters.
One real invoice from a local IT company: $4,121.75 a month. The same 35 people on Baseline: $2,204.43, even keeping that bill’s backup, network equipment, and remote access.
Every month
$45 per user, on a computer $25 per user, phone onlyWhen you need a person
$35 per ticket Flat, however long it takesMonthly prices include Microsoft 365 and AI help, on an annual commitment. See the bill side by side
Not for you if you won’t use Microsoft 365 for email and sign-in.
- People on each plan.
- One question sets each price: computer or phone.
The real Manager Portal. The company and people shown are made up.
Sound familiar?
Each app was bought for a good reason. Then it became a monthly bill.
“Who signed us up for this?”
Nobody remembers buying it.
Pay monthly for what matters. Pay once for everything else.
You’re probably already paying for the tools
Microsoft 365 already includes much of what IT companies sell as add-ons. We run them.
The more you use, the less you need help
The more of our setup you use, the fewer $35 tickets, so savings grow.
The Baseline Standard
What you get, for one price.
What every customer gets
- Microsoft 365, built by us, for email and sign-in.
- The rest is up to you. Keep other apps if you like. Help with them is usually a $35 ticket.
“Another bill on top of Microsoft?”
Microsoft 365 for every employee, watched around the clock.
“Help costs extra every time.”
Instant AI help is in the monthly price, and it fixes most everyday problems. A person is $35 flat per ticket, never an hourly bill.
Also included, at no extra cost
“What would this actually cost us?”
Your Written Fit Check.
“Will our computers work with it?”
The Computer Readiness Guide.
“We’ll be locked in.”
The Clean Handover Promise.
Only when you need a person
A real person within 10 minutes, day or night.
$35 flat per ticket, only when you need one. It isn’t in the monthly price.
A ticket a person handles is $35 flat. Projects are priced case by case. See every charge
Desktop User plan, $45 per user per month, Microsoft 365 included.
Mobile User plan, $25 per user per month, Microsoft 365 included.
Estimated monthly price
$500 per month
- Desktop Users, 10 employees$450
- Mobile Users, 2 employees$50
Plus $35 per ticket, only when a person helps.
Need data moved from your old system? That’s $300 one time ($25 per user), plus $0.99 per GB moved.
Monthly plan only, on an annual commitment paid monthly. Tickets, data moves, and projects are billed separately.
Our promises
Three promises you can hold us to.
The Switch Promise
Nothing gets switched off until its replacement works.
The Clean Handover Promise
If you leave, everything goes to you or your next IT company.
The 10-Minute Promise
A real person within 10 minutes on every ticket.
A real bill, side by side
One local IT company’s monthly bill: $4,121.75. The same team on Baseline: $1,575.
This is a real invoice from a local IT company to a business, from July 2026. We’ve kept the names private and sorted the charges into plain categories. Look at how many of them are monthly subscriptions.
| What the bill charged every month | Monthly |
|---|---|
| Managed IT and help desk, charged per device | $2,448.60 |
| Microsoft 365 licenses, three different kinds | $709.81 |
| Microsoft 365 account management and user support | $333.91 |
| Backup for servers and Microsoft 365 | $318.91 |
| Office network security equipment | $268.12 |
| Remote access software | $42.40 |
| Total, every month | $4,121.75 |
That’s $49,461 a year. The invoice listed 35 Microsoft 365 support accounts, so we compare it with 35 people on computers.
- Baseline, 35 people on computers
- $1,575 per month35 × $45 per user per month, Microsoft 365 included. That’s $2,546.75 less each month, about 62 percent.
- The fair comparison
- $2,204.43 per monthBaseline plus that bill’s backup, office network equipment, and remote access at their own prices ($629.43). Still $1,917.32 less each month, or $23,007.84 a year. About 47 percent less.
- Room for tickets
- Up to 54 tickets a monthThe old bill included its help desk, and Baseline charges $35 flat per ticket a person handles. That team could have 54 of those tickets every month ($1,890) and still pay less than the old bill, even in the fair comparison. That’s about one and a half for every person, every month.
- The one-time move
- $875, plus $0.99 per GB$25 per user, one time. The $875 is less than one month of the difference above.
One real invoice, not an average. Your numbers will be different. Bring your own IT bill to your call and we’ll compare it line by line.
You might pay twice for a short while. Old apps stay on until the new way works.
The price question that decides it.
“Those savings sound too good to be true.”
- Why it feels true
- Savings claims often leave things out.
- What’s true
- It’s one real invoice, not a promise. Your numbers will be different.
- Proof
- The real bill above, line by line. Every charge is on the pricing page.
The next step
Bring your IT bill. We’ll compare it line by line, free.
What happens next
- Answer five quick questions.
- Get your Fit Check on the spot, with your price.
- Bring your IT bill to a 30-minute call.
P.S. Pay monthly for what matters, and once for everything else.