“Who do I even ask?”
An email, a text, a sticky note. Nobody knows which one counts.
For teams who wait days for computer help
Waiting days for IT help? A real person within 10 minutes, day or night.
When a request becomes a ticket, a real person (not a bot) responds within 10 minutes, for $35 flat per ticket. Everyday problems get instant AI help in Teams.
- It lives in Teams. Help requests start here, with the AI.
- Everyone set up the same way. So problems are easier to track down.
The real Manager Portal, inside Teams. The company and people shown are made up.
Sound familiar?
Three moments from a week of waiting.
“I sent it on Friday.”
Nobody knows when anyone will look at it. So your employee works around it.
“I can’t get in, and it’s due tomorrow.”
Nobody answers. The work waits, and so does the customer.
Why help can be this fast
Help desks are slow because they’re buried. We clear the pile first.
On the Baseline setup, like company computers we look after and Teams for meetings, nothing installs without a manager’s code, and nobody has a password to forget. The more you use, the more the AI fixes on the spot.
- Any timeAsk in TeamsOr text, if Teams is down.
- InstantlyAI sorts the everyday stuffIncluded in your monthly price.
- Within 10 minutesA real person takes the ticketDay or night. $35 flat per ticket, however long it takes.
Urgent problems get a phone call. Most ordinary requests aim to be fixed in 2 to 4 hours, a target, not a promise.
The Baseline Standard
What your company gets, and the question each part answers.
“We’ll wait days again.”
Instant AI help in Teams, any time, included in the monthly price. It fixes most everyday problems on the spot.
“Half our requests are lockouts.”
Sign-in with face, fingerprint, or PIN, and no passwords.
“The same problem keeps coming back.”
Company computers we look after, set up alike, security on.
“Simple jobs sit in a queue.”
The Manager Portal for adding and removing people.
“What about overnight?”
Microsoft 365 (Outlook email, Word, Excel, Teams, and OneDrive), watched around the clock.
Also included, at no extra cost
“My team won’t use it.”
Training Built Into the Work.
“Can my computers join the Baseline setup?”
The Computer Readiness Guide.
“What would this actually cost us?”
Your Written Fit Check.
“We’ll be locked in.”
The Clean Handover Promise.
$45 per user per monthOn a computer. $25 per user per month on a phone only. Microsoft 365 included. Annual commitment, paid monthly.
Only when you need a person
A real person within 10 minutes, day or night.
$35 flat per ticket, only when you need one. It isn’t in the monthly price.
Our promises
Three promises you can hold us to.
The 10-Minute Promise
A real person within 10 minutes on every ticket, day or night.
The Switch Promise
Nothing you rely on gets switched off until its replacement works and you’ve said yes.
The Clean Handover Promise
If you leave, everything goes to you or your next IT company.
Check it today
Our help rules are written down, so you can hold us to them.
- A real person
- Within 10 minutesOn every ticket, any time of day.
- AI help
- InstantIt gets out of the way fast when you need a person.
- Most ordinary fixes
- 2 to 4 hoursA target, not a promise.
- When a person helps
- $35 flatPer ticket, however long it takes.
Nobody can install whatever they want. People notice that for about a week. But it’s one of the two reasons help requests drop.
What you’re probably thinking
The doubts we hear most.
“I’ll get stuck talking to a bot.”
- Why it feels true
- Chat help often keeps you from people.
- What’s true
- When a person is needed, the AI gets out of the way. We’d rather bring one in too early than too late.
- Proof
- The 10-Minute Promise.
“A person will cost a fortune.”
- Why it feels true
- Hourly IT bills are hard to guess.
- What’s true
- It’s $35 flat per ticket, however long it takes, for any problem.
- Proof
- The flat price is on the pricing page.
“Fast help means someone in the office.”
- Why it feels true
- Your best fix was someone at your desk.
- What’s true
- Help is remote. When hands are needed on site, we arrange a local contractor.
- Proof
- The 10-Minute Promise.
The next step
Get your free Fit Check.
See what the Baseline setup would save you, and your price. Some teams start with just Microsoft 365 and fast help.
Have a question first? Ask without booking a call.
What happens next
- Answer five quick questions. About two minutes.
- Get your Fit Check on the spot, with your price.
- Book a 30-minute call if you want. There’s nothing to prepare.
P.S. A real person within 10 minutes, any time, at $35 a ticket. The Fit Check is free.